Privacy policy

At DIY Crafts India, your trust means everything to us. We know privacy policies usually sound complicated, but we want to keep it simple, clear, and honest. This page explains how we collect, use, and protect your information whenever you interact with us online.

Why This Policy Matters

When you visit our website, register for updates, or contact us, you’re trusting us with your personal details—and we take that seriously. This policy explains exactly what information we collect, why we collect it, and how it benefits you.

Consent

By using our website, you agree to this Privacy Policy and the way we handle your information. If you don’t agree, that’s completely fine, but certain parts of our website or services may not be accessible.

Information We Collect

We keep things transparent. The information we collect depends on how you engage with us.

Direct Information You Provide

  • Your name, email address, and phone number when you subscribe to our newsletter, create an account, or contact us directly.
  • Order-related details such as delivery address or company name when you make a purchase.
  • Any additional information you voluntarily share, including feedback, queries, or attachments.

Indirect Information We May Collect

  • Browsing behavior on our website, including pages visited, time spent, and actions taken.
  • Technical details such as IP address, browser type, and device information.

Think of it this way—every click leaves a tiny footprint, and these insights help us improve your experience.

How We Use Your Information

We don’t collect data just for the sake of it. Your information helps us:

  • Serve you better: From delivering your craft kits to responding to your queries.
  • Personalize your experience: Showing DIY ideas and products that match your interests.
  • Improve our website: Understanding what works (and what doesn’t) helps us enhance usability.
  • Keep you informed: Sharing relevant updates, offers, and helpful DIY tips.
  • Prevent fraud and misuse: Security checks help protect both you and us.

Communication

We may contact you via email or phone for customer support, order updates, or occasional marketing communication. You’re always in control and can opt out of promotional messages at any time.

Security: How We Protect Your Information

Your privacy matters. We use appropriate digital, physical, and managerial safeguards to protect your data from unauthorized access or misuse.

While no online system can guarantee 100% security, we are committed to using the best possible measures to safeguard your information.

Scope of This Policy

This Privacy Policy applies only to information collected through our website. It does not cover data shared offline, over phone calls, or via third-party platforms.

FAQs – Privacy Policy

1. What personal information does DIY Crafts India collect?

We collect basic details such as your name, email address, phone number, and shipping address when you place an order or sign up. We may also track browsing behavior to improve your experience.

2. Do you share my information with third parties?

No. We do not sell or trade your personal information. Data is shared only with trusted partners when required to fulfill your order or provide essential services.

3. How secure is my data with DIY Crafts India?

We use encryption, firewalls, and strict access controls to protect your data. While no system is entirely risk-free, we take every reasonable step to keep your information secure.

4. Can I opt out of marketing emails?

Yes. Every promotional email includes an unsubscribe link, allowing you to stop receiving marketing messages at any time.

5. Does this Privacy Policy apply to offline purchases?

No. This policy applies only to information collected through our website.

6. Can I request deletion of my personal data?

Yes. You can email us at connect@diycraftsindia.com to request data deletion, unless we are legally required to retain it.

Got Questions?

If you have questions, need clarification, or want your data removed, contact us at:
📧 connect@diycraftsindia.com

At DIY Crafts India, we don’t just craft products—we craft trust.