Shipping policy
At DIY Crafts India, we want your creative journey to begin as soon as possible. That’s why we’ve designed a clear and convenient shipping policy—so you always know what to expect when you place an order with us.
Processing & Dispatch Times
Here’s how it works:
- For customized products, our average manufacturing lead time is 2–4 working days from the order date.
- In rare cases, certain orders may take an additional 3–4 working days before dispatch, depending on product complexity or order volume.
- Once dispatched, delivery typically takes 3–7 working days, depending on your location and PIN code.
We always strive to deliver faster, but sometimes creativity takes a little extra time.
Shipping Partners
Your orders are shipped through trusted and reputed courier companies. These partners are reliable, insured, and committed to safe handling, ensuring your DIY kits and craft supplies reach you in perfect condition.
Shipping Charges
We believe in fair pricing. Our shipping rates are kept lower than most competitors, so more of your money goes into crafting—not shipping.
Multiple Products in One Order
- If you purchase multiple products in a single order, all items will be shipped together in one consolidated package.
- In such cases, the delivery timeline will depend on the product with the longest processing time, ensuring everything arrives neatly in one shipment.
Delivery Attempts
- If you’re unavailable at the time of delivery, the courier partner will leave a delivery note, allowing you to arrange a re-delivery or collect the parcel from their local office.
- Please ensure your delivery address and contact details are accurate to avoid delays or failed deliveries.
Delays Beyond Our Control
While we always aim for timely delivery, occasional delays may occur due to factors beyond our control, such as courier disruptions, weather conditions, or customer unavailability.
In such cases, we’ll assist you in tracking your shipment and do our best to ensure it reaches you as soon as possible.
Need Help?
Have questions about your shipment? Our customer care team is just an email away:
📧 connect@diycraftsindia.com
At DIY Crafts India, we’re not just about shipping products—we’re about delivering happiness, creativity, and trust to your doorstep.
FAQs – Shipping Policy
1. How long does it take for my order to arrive?
For customized products, processing takes around 2–4 working days, followed by 3–7 working days for delivery, depending on your PIN code.
2. Do you offer international shipping?
Currently, we ship only within India. International shipping may be introduced in the future.
3. How can I track my order?
Once your order is dispatched, you’ll receive a tracking ID via email or SMS. You can use this ID to track your shipment on the courier partner’s website.
4. What are the shipping charges?
Shipping charges are kept minimal and are clearly displayed at checkout before payment.
5. What happens if I’m not at home during delivery?
The courier partner will leave a delivery note, allowing you to arrange a re-delivery or collect the parcel from their nearest office.
6. Can multiple items in my order arrive separately?
No. If your order contains multiple products, they will be shipped together in a single package once all items are ready.